Application process

Prior to granting a remote gaming licence, the igaming operator is required to undergo a thorough application process by the LGA, which involves:

(a) Pre-Application

Before submission  of the application all applicants are advised to go through a pre-application process with one of the LGA’s Licensee Relationship Executives. This will ensure that the application has been correctly developed and all the key ingredients are present.

(b) The Application Process

Since June 2011, the application process was harmonised into one singular stage. Applicants submit all the required information in one step as the LGA commits to analysing all the provided information through multiple internal process streams.

The LGA carries out the following four main assessments:

1. Fit and Proper

The LGA conducts a fit and proper exercise by assessing all information related to those involved in financing and management and to the business viability of the operation. The LGA also conducts probity investigations with other national and international regulatory bodies and law enforcement agencies.

2. Business Planning

The Authority conducts an in depth financial analysis of the applicants business plan. The applicant’s business plan is expected to have a detailed forecast of the operation, inclusive of marketing and distribution strategies, HR plan and growth targets.

3. Operational and Statutory Requirements

The applicant is examined on instruments required to conduct the business. This includes the examining incorporation documents, games, business processes related to conducting the remote games, the rules, terms, conditions and procedures of the games, the application architecture and system architecture of the gaming and control systems.

The three components constitute the desk-based audit of application requirements and is completed within 12 to 16 weeks. Assuming all information is complete there is little iteration, if at all, between the LGA and the applicant.

4. System Audit

Once the above three areas are successfully completed the LGA will inform the applicant that the application was successful and the applicant is invited to implement onto a technical environment prior to going live. 60 days are allowed for the applicant to complete the operation, after which the application will be considered as suspended and subject to re-application. Within those 60 days the applicant may request an external systems audit (performed by an independent third party and contracted by the LGA against a fixed market price).

The systems audit will audit the live environment against the proposed application. The Authority at this stage expects minimal deviation from the application. Significant changes to the gaming system will require the applicant to re-apply through a new application.

The Authority issues a five year license on successful complete of the certification process.